Induction and orientation day

Getting it right from the onset is key to providing quality care. It is for this purpose our home care provides induction and orientation of new staff. The purpose of induction is to provide knowledge to all new staff, in their roles and job description, while equipping them with skills to perform them competently.
Despite of their backgrounds and previous work experience, every new member of staff is required to complete a period of induction. All Support workers are expected to complete the Care Certificate and each of these standards needs to be met before a new worker can work unsupervised.
Providing continued support to our work force, through an induction, has over the years, proven to reduce the risk of staff feeling out of their depth, but also equips them with skills to provide quality care to all our clients.
In addition to our induction, our new staff undergo extensive mentorship and orientation via shadowing an experienced Care Professional, until they are confident enough to attend calls or visits on their own.